Clerks
The firm employs clerks to assist the staff. Some are short term, some stay for years. Most start as a part-timer. All of them, Emma, Michaela, Maggi, Terrell, Carol (to name only a few) are trained to keep confidential all matters which they come in contact with. They are trained so that if one of the clerks encounters a client whom they do not otherwise know in a public place, they are not to show recognition of the client until and unless the client says hello first. This is in case the client does not want others who may see the encounter to know (possibly) that the client is seeing a lawyer.